Terms and Conditions

1 . Acceptance of Terms

Welcome to Onni ("Onni", "we", "us", "our").

These Terms & Conditions govern your use of our website, online store, social media platforms, and participation in any Onni-related campaigns or programs. By accessing our website or engaging with our brand, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue the use of our website and services.

2. Definitions

Website: Refers to onni.co.za and all sub-pages.

User / Customer: Any individual accessing the website, purchasing products, or participating in campaigns.

Affiliate: Any individual or entity participating in Onni’s affiliate or ambassador program.

Campaigns: Includes giveaways, competitions, promotions, discount events, and content-based entry systems.

Content: Any photo, video, review, testimonial, social media post, or message uploaded by a user.

3. Online Store Terms

4.1. Product Availability

All products listed are subject to availability. We may limit quantities or discontinue any item at any time.

4.2. Pricing

  • Prices are displayed in South African Rand (ZAR).
  • Prices may change without notice.
  • Errors in pricing or product descriptions may occur; we reserve the right to correct them.

4.3. Orders & Payment

  • Orders are only confirmed once payment has been processed.
  • We accept the following payment methods: [e.g., Credit/Debit Cards, EFT, PayFast, PayFlex, etc.].
  • Fraudulent or suspicious orders may be cancelled.

4.4. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.
  • Onni is not liable for delays caused by couriers, strikes, natural disasters, or incorrect address details.

4.5. Returns & Exchanges

  • Due to the nature of underwear, returns are only accepted on unused products with original packaging intact.
  • Faulty or defective items may be returned within 7 days.

5. Affiliate & Ambassador Terms

5.1. Application & Participation

  • Affiliates must apply through the official Onni platform or receive a formal invitation.
  • Onni reserves the right to accept or reject any application.

5.2. Affiliate Conduct

Affiliates may not:

  • Misrepresent Onni’s products.
  • Use misleading or false advertising.
  • Promote Onni alongside explicit, hateful, or harmful content.
  • Spam users with unwanted promotional messages.

5.3. Affiliate Payments & Commissions

  • Commission rates will be communicated individually.
  • Payouts occur monthly, provided minimum thresholds are met.
  • Fraudulent activity (e.g., self-purchases for commission) will lead to termination.

5.4. Use of Affiliate Content

By joining the affiliate program, you grant Onni the right to:

  • Repost, reuse, and repurpose any content created for promotional purposes.
  • Use affiliate content in ads, website listings, or marketing materials without additional compensation.

6. Giveaways, Competitions & Promotions

6.1. General Rules

  • All entrants must follow the specific rules outlined per campaign.
  • No purchase is necessary unless explicitly stated.
  • Onni may change or cancel a campaign at any time.

6.2. Entry Validation & Reposting Rights

To ensure valid entries, participants may be required to:

  • Upload or share content (e.g., posting a story/photo featuring Onni).
  • Tag Onni’s official accounts.
  • Follow specified pages.

By entering any Onni campaign, you grant Onni the right to:

  • Repost your content as proof of entry.
  • Use your content for validation, promotional purposes, winner announcements, or advertising.
  • Store your entry details for audit and verification.

Entrants agree that Onni may request screenshots, receipts, or additional proof to validate entries.

6.3. Winner Selection & Notification

  • Winners are selected via the method described in the campaign (e.g., random draw, judged entry).
  • Onni’s decision is final and non-negotiable.
  • Winners will be contacted via email or social media.
  • If a winner does not respond within 72 hours, a new winner may be selected.

6.4. Prizes

  • Prizes are non-transferable and cannot be exchanged for cash unless a cash giveaway is specified.
  • Onni is not responsible for delays in prize delivery.

7. Content Usage Rights (User-Generated Content)

By submitting any content to Onni (including through social media posts, competitions, emails, or reviews), you grant Onni a royalty-free, perpetual, worldwide license to:

  • Copy
  • Reproduce
  • Modify
  • Adapt
  • Publish
  • Distribute
  • Display
  • Use in marketing, paid ads, or promotional campaigns

This includes photo/video content of Onni products worn in any setting.

You confirm that:

  • You own the rights to the content.
  • The content does not infringe on any third-party rights.
  • Anyone appearing in the content has given permission for its use.

8. Privacy Policy Summary

Onni collects personal information necessary to:

  • Process orders
  • Validate campaign entries
  • Communicate with customers
  • Provide customer support

Full Privacy Policy: [Insert link]

We do not share your information with third parties except service providers who help us operate (couriers, payment gateways, etc.).

10. Limitation of Liability

Onni is not liable for:

  • Losses due to delayed shipping
  • Incorrect use of products
  • User negligence
  • Data loss or security breaches beyond our reasonable control

To the fullest extent allowed by South African law, Onni’s liability is limited to the purchase price of the product or transaction.

11. Indemnification

You agree to indemnify and hold harmless Onni and its affiliates from any claim or demand arising out of your breach of these Terms or misuse of Onni services.

12. Changes to Terms

Onni reserves the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

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